- FIRST CONTACT
Insure to take full details of the job specifications over the telephone, the use of video call on Whats app or Facebook Messenger app will help you establish the what the job will entail.
- OFFERING QUOTE
When arriving at a customers home, be courteous take your shoes off at the front door as to limit the spread of germs. Wear a face covering at all times. Use your own material, pens, paper, telephone.
- GO DIGTIAL
Send quotations digitally, converse with your customer digitally, send updates and invoices digitally. This will not only help to keep you and your team safe with limited customer contact but also streamline your business.
When needed ensure the correct PPE is worn by all members of your team, This will help protect yourselves and your customers.
- ON THE JOB
Arrange working hours with breaks in mind, take your own food and water to keep yourself hydrated. Limit your face to face contact with your customers, without appearing unconcerned with the job in hand. Put together set rules with your customer exp: 1 point of contact for communication.
- THINGS TO CONSIDER
Maintain Social distancing when possible, carry alcohol-based hand sanitizers and use regularly. Be aware of your surrounding take all possible precautions to protect yourself, employees and your customers.